A unique combination of products, services and advice.
The breadth of our proposition enables us to deliver complete pet care in a way that our competitors can’t easily replicate, and which enables us to keep increasing our share of both of our key retail and veterinary markets.
Our products and pet shops
We sell a wide range of pet products online and in our stores – which are far more than just a place to buy food and accessories. We also offer a wide range of in-store services, to make owning a pet convenient, affordable and rewarding.
We provide a full range of small animal veterinary services, through a network of in-store and standalone practices, which offer general veterinary care. They also offer round-the-clock veterinary telehealth advice and triage.
Grooming salons and other services
Our in-store salons offer full grooming, bath and blow dry, microchipping and nail clipping. We also offer a range of other in-store services, including consultations with our trained pet nutritionists.
Very important pet
Anyone who buys our products or uses our services can join our VIP (Very Important Pet) loyalty club. Members enjoy tailored offers, news and pet care tips and advice.