Improving the life of every pet in the UK

Putting pets first is our first value, and is reflected in our goal to improve the life of every pet in the UK. This includes the pets in our care, the pets of owners using our products and services, as well as the pets we help through our charity and education work, and advocating for pet welfare.

Alignment to SDGs

Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss.

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FY23 Highlights

261 Pet care centres have a vet and groomer
1,827 Suitably Qualified Persons (SQPs)
158 Vet graduates across two cohorts
1,291 Colleagues trained to pet advisor level
> 900 k Pet groomings given last year
1,000 Training hours for new grooming colleagues
£ 9 m+ Raised by the Pets at Home Foundation and Lifelines last year
453 Pet care centres with small animal adoption centres
£ 100 k Donated for emergency relief following the Syrian and Turkish earthquake
213 Pet food bank collection points across our pet care centres
£ 70 m Raised by the Pets at Home Foundation and Lifelines since 2006
900 k Pets rehomed by our adoption centres since 2007

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PDF Our full 2023 Sustainability Report (1.7MB)
PDF Sustainability Report - Pets (2.1MB)